Your security and privacy are our top priorities. Learn about our comprehensive protection measures.
We employ the same security standards used by major financial institutions to protect your personal information, financial data, and lottery transactions.
All data transmitted between your device and our servers is protected with industry-standard 256-bit SSL encryption, the same level used by banks and financial institutions.
We are fully PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring your payment information is handled with the highest security standards.
Our sophisticated fraud detection systems monitor all transactions in real-time to identify and prevent unauthorized access or suspicious activities.
Comprehensive identity verification procedures ensure only authorized users can access accounts and claim prizes, protecting against fraud and underage participation.
All personal and financial data is stored in secure, encrypted databases with restricted access. Our servers are housed in certified data centers with 24/7 physical security monitoring.
Strict access controls ensure only authorized personnel can access customer data, and all access is logged and monitored. Multi-factor authentication is required for all administrative access.
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our security measures are continuously updated to address emerging threats.
Multiple encrypted backups ensure your data is protected against loss. Our disaster recovery procedures guarantee service continuity and data integrity.
We maintain strict compliance with all applicable Australian laws and regulations
Licensed and regulated by the Victorian Commission for Gambling and Liquor Regulation (VCGLR) and other Australian gaming authorities. Regular compliance audits ensure adherence to all gaming laws and regulations.
Full compliance with Australia's Privacy Act 1988, including the Australian Privacy Principles (APPs). We are committed to protecting your privacy and handling your personal information responsibly.
Compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). We implement robust procedures to prevent money laundering and terrorist financing.
Adherence to responsible gaming standards and regulations, including player protection measures, self-exclusion tools, and support for problem gambling prevention.
Use a unique, strong password with a combination of letters, numbers, and special characters. Never share your password with anyone.
Always access your account from a secure internet connection. Avoid using public Wi-Fi for lottery transactions.
Regularly check your account activity and transaction history. Report any suspicious activity immediately.
Always log out of your account when finished, especially when using shared or public computers.
If you have any security concerns or suspect unauthorized access to your account, please contact us immediately.