Terms & Conditions

1. Acceptance of Terms

By participating in goldenticket-lotto.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not participate in our lottery services.

2. Mandatory Legal Statements

3. Eligibility

• You must be at least 18 years of age to participate
• You must be a legal resident of Australia
• You must provide accurate personal information
• You are responsible for verifying your eligibility
• Participation by minors is strictly prohibited

4. Licensing and Regulation

goldenticket-lotto.com is operated under license from Australian gaming authorities (License Number: 867896524796). We are subject to regular audits and compliance checks by:

• Victorian Commission for Gambling and Liquor Regulation (VCGLR)
• Australian Communications and Media Authority (ACMA)
• Office of Liquor and Gaming Regulation (OLGR)

4.1 Regulatory Compliance

• All operations are conducted under Australian government oversight
• Draws are supervised by independent auditors
• Results are verified and published transparently
• Funds are held in regulated trust accounts
• Regular compliance audits ensure adherence to all gaming laws

4.2 Contact Regulators

For regulatory matters or complaints, you can contact our licensing authorities:

• VCGLR: www.vic.gov.au
• GambleAware: www.gambleaware.org
• Gamblers Help: gamblershelp.com.au

4. Lottery Operation

4.1 This is NOT a Casino

4.2 Draw Process

• Draws are conducted weekly on Saturdays at 8:30 PM AEST
• Six (6) winning numbers are drawn from 45 balls
• Two (2) supplementary numbers are drawn for additional prizes
• All draws are conducted under government supervision
• Results are published immediately after verification

5. Prizes and Claims

• Prize amounts are determined by ticket sales and number of winners
• Winners will be contacted using registered contact information
• Prizes must be claimed within 12 months of the draw date
• Unclaimed prizes are forfeited and added to future prize pools
• All prizes are subject to applicable taxes

6. Responsible Gambling

• Set spending limits before you play
• Never spend more than you can afford to lose
• Take regular breaks from lottery participation
• Seek help if gambling becomes a problem
• Use self-exclusion tools if needed

Help Resources

• Gambling Help Online: 1800 858 858
• Website: www.gamblinghelponline.org.au
• BetStop Self-Exclusion: betstop.gov.au

7. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information.

• Personal information is collected only for lottery operations
• Data is stored securely and not shared with third parties
• You have rights to access and correct your information
• We comply with Australian Privacy Principles

8. Prohibited Activities

• Participation by persons under 18 years of age
• Use of false or misleading information
• Attempts to manipulate or interfere with draws
• Fraudulent claims or activities
• Violation of any applicable laws or regulations

9. Limitation of Liability

To the maximum extent permitted by law, Australian Official Lottery limits its liability for any damages arising from your participation in our lottery services.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: 1800 657 895